Elizabeth Gleyzer Psychology

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Frequently Asked Questions

In order for therapy to be effective, we both have to decide if I will be a good fit for what you are looking for. Please contact me by sending me a secure email through this website or leaving a confidential voicemail at (201) 340-9899. I will then contact you to set up a 15 minute phone consultation where we will decide if it makes sense to make an initial appointment based on your needs and my expertise and the current status of my practice. If we set up an initial appointment, I’ll send you a link to my secure Client Portal via my electronic health records program, SimplePractice. You will complete the registration paperwork and some history forms through the portal and return them prior to the first online appointment. I’ll send you a link to the online session 24 hours before our first meeting.

In order to put 100% of my focus towards you, the client, I am an out-of-network provider and am not contracted with any insurance companies. If you would like to use out-of-network benefits, I can provide you with a superbill upon request. A superbill is a receipt for your therapy sessions, which you can submit to your insurance company for potential reimbursement depending on your individual coverage and plan. You are responsible for submitting your superbill to your insurance company. If you aren’t sure about whether or not you will receive reimbursement for therapy, please contact your insurance provider. Regardless of whether you intend to submit a superbill to insurance, payment for your appointment is due at the conclusion of your session.

If you have to cancel, I ask that you honor my time commitment and fellow clients, by canceling no less than 48 hours before the session. That gives other clients the opportunity to take your time slot. Should you need to cancel less than 48 hours prior to your session without rescheduling that same week, you will be charged the full session fee.
I use a HIPAA-compliant payment app called IVY pay which accepts all major credit/debit cards and FSA/HSA cards.
A Good Faith Estimate will be provided in the initial session for clients who, as dictated by the current law, are paying out of pocket without using insurance benefits. This estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. If you are billed for more than the Good Faith Estimate, you have the right to dispute the bill. To learn more and get a form to start the process, go to www.cms.gov/nosurprises. Keep a copy of the Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.